Edrington produces single malts The Macallan, Highland Park and The Glenrothes, and The Famous Grouse. So zero defects reaching production in distilling terms was something they were already used to.
Headquartered in Scotland, they employ over 3,500 people in a wholly-owned and joint venture companies, and two-thirds of their people are based outside the UK.
The company’s business model has always had social responsibility at its core. When the Robertson sisters transferred their shareholding, and therefore their ownership, in Edrington to the newly formed charity The Robertson Trust in 1961, their ingenuity ensured that Edrington would remain independent and its history of philanthropy would continue.
Their legacy is alive and well in Edrington’s international community, where the company donates 1% of pre-tax profits to good causes chosen by staff in its offices outside the UK.
This model sets Edrington apart from its competition. The strong values of their organisation are complemented by a portfolio of highly successful brands. Edrington is focused on becoming the world’s leading super-premium brand builder, with a strong track record of investing in both consumer marketing and the operational assets to bring those brands closer to consumers. The Macallan, Highland Park, The Glenrothes, Brugal rum and The Famous Grouse benefit from long-term investment to drive growth ahead of their categories.
People are the final ingredient in the business model. Edrington people are enterprising people. They enjoy the flexibility afforded by a short decision tree. Edrington’s ownership model frees the company to be quick in its decision-making and long-range in its planning.
With its unique ownership model, respected brands and talented people, Edrington is a distinctive, independent force in international premium spirits.
Alastair Norrie – Edrington’s Business Technology Programme Manager explains how they successfully automated their testing processes, effecting more change in twelve months than they had in the previous ten to twenty years.