Upgrades of core operational systems like your ERP / CRM can be long, expensive and painful. A key reason is that the knowledge of what the system needs to do resides with users in finance, HR, sales, service, etc.
The IT department must refer to these users frequently, but access is limited, causing project time frames and costs to balloon. We can help enable you to automatically document how to perform a business process.
We know it’s important to be able to document end to end processes that span multiple applications. Usually, a vendor user guide falls short, lacking the environment specific information that will make it fit for purpose.
We have an easy way to capture that SME expertise from your business users and turn into a reference document or video.
We know it’s important to be able to document end to end processes that span multiple applications. Usually, a vendor user guide falls short, lacking the environment specific information that will make it fit for purpose.
We have an easy way to capture that SME expertise from your business users and turn into a reference document or video.
Document the entire business process in clear English
High quality pictures are interspersed with the details of every mouse action and keyboard entry.
Remove any redundant entries and enhance with bubble text.
Output your training guide automatically as a Word document, PDF or an animation.
Its important to be able to document those end to end processes that span multiple applications. A vendor user guide falls short, lacking the environment specific information that will make it fit for purpose.
Here’s an easy way to capture that SME expertise from your savvy business users and turn into into a reference document or video.
Watch or download the transcript here.